Emergency? Call 000.

000
Skip to main content
People + clinical governance

Healthcare needs more than good technology.

PocketDoc brings clinical, pharmacy, product and governance perspectives together to build digital healthcare that remains human, accountable and safe.

How we work

Governance is part of the product.

PocketDoc is being built around explicit clinical boundaries, accountable decisions and technology that helps the care team work clearly.

Clinicians make clinical decisions

Digital systems can organise information and support review. Qualified clinicians remain responsible for assessment and care decisions.

Safety is designed into delivery

Clear escalation, privacy, auditability and careful service boundaries are treated as product requirements.

Technology supports the care team

Automation is used to reduce administrative friction, not to present software as a doctor or autonomous decision-maker.

The people behind PocketDoc

Product, clinical and governance leadership.

PocketDoc is led by co-founders and governance support focused on building safe, responsible digital healthcare.

Dr James Ayres
Co-founder

Dr James Ayres

Co-Founder / CEO

UK-trained GP and CEO of PocketDoc, with over 20 years of clinical experience. James combines frontline care with experience in practice development to build more connected, patient-centred services. He believes trusted, clinician-led technology can improve access and continuity without losing the human side of care.

Clinical leadership / Men's health

Tim O'Connell
Co-founder

Tim O'Connell

Co-Founder / CTO

Technical co-founder focused on building reliable, intuitive systems for clinician-led care. Tim uses thoughtful technology and automation to reduce friction for patients and clinical teams, while keeping care personal.

AI systems / Product architecture

Jonathan Ayres
Governance advisor

Jonathan Ayres

Head of Ethics, Risk and Compliance

Governance advisor with senior experience in ethics, risk, compliance, privacy and digital governance. Jonathan helps PocketDoc grow responsibly, with clear safeguards that support patient trust from the outset.

Ethics / Risk

Clinical and pharmacy advisors

Medical Leadership

Clinical and pharmacy perspectives help shape pathways that stay clinically responsible, practical and accountable.

Dr Freeha Ahmed
Clinical advisor

Dr Freeha Ahmed

Clinical advisor and telehealth specialist

UK-based GP and telehealth leader with over 20 years of primary care experience. Freeha brings international clinical leadership across telehealth, preventative care and allied health, helping PocketDoc deliver safe, thoughtful and accessible care.

Telehealth / Preventative care

Brad Butt
Men's health pharmacist

Brad Butt

Founder and lead pharmacist

Founder and lead pharmacist with experience in pharmacy prescribing, men's health and patient delivery. Brad brings practical clinical knowledge and a focus on making high-quality care easier for patients to access.

Men's health / Urological health

Rob Smith
Operations advisor

Rob Smith

Pharmacist and operations advisor

Pharmacist and operations advisor with experience in pharmacy ownership, prescribing and service delivery. Rob helps turn strong clinical ideas into reliable, patient-centred systems that work in everyday practice.

Service delivery / Patient experience

Medical certificates

Skip the queue, not the care.

Complete a short intake and speak directly with an Australian-registered clinician.

Book certificate review